Automated Patient Outreach
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Collect Engage Change
A recent study, published in the American Journal of Managed Care, finds the use of automated calls for follow up and care coordination is far less expensive and perhaps even more effective than tasking nurses to make calls to patients. “Driven by the value-based and financial implications of healthcare reform, providers have begun to transform their delivery structure, emphasizing the shift from inpatient to ambulatory settings and managing patients in an appropriate setting along the care continuum,” explain researchers.
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