A comprehensive approach.
In addition to delivering significant, sustainable net revenue gains, RKB improves quality, decreases expenses, and increases patient, physician, and staff satisfaction. Our solutions enable our clients to achieve results more quickly and with more predictability than any other revenue cycle improvement solution in the market.
We achieve these results that span across departments, enabling technologies that optimize workflow and establish new best practices. RKB provides an experienced staff that will use problem solving and analytical skills that aid in tackling future challenges within the revenue cycle. The result is a permanent state of ongoing performance improvement.
RKB encompasses the entire revenue cycle—from patient access through service delivery and, finally, revenue realization. This comprehensive approach is focused on ensuring clients receive full and accurate reimbursement for services provided. We accelerate cash flow by prioritizing and organizing workflow in order to minimize unbilled accounts, billed work-in-process, and aged accounts.
Payment Cycle Clients
"...It's clear that your organization differentiates
itself as being truly customer focused by helping us meet the needs of our healthcare providers... I've always believed that getting started on the right foot is paramount to one’s success and I attribute and am grateful for RKB, and its ongoing attention to detail...
In the end, the process is quick, smooth, efficient, stable, and transparent to our clients and that's the RKB difference."
"RKB saves us $5,000 to
$10,000 a month in overtime,
scanning time, cost of supplies and time looking up vouchers." "RKB's solutions are a big benefit to the refund clerks who have to work on overpayments. We feel that our entire cash posting process is state-of-the-art and it has enhanced all of our other technology."
Director of Patient Accounts, Valley Systems.
"After switching to RKB, we no longer face the challenge
of fixing payer specific issues on our end. Because of RKB's depth of experience with industry- and payer-specific business rules, edits and comprehensive scrubbing capabilities, claims are now adjudicated in a matter of days, not months."
Business Manager at Sunrise ASC
Increases cash flow by receiving payments quicker:
- Reduced the number of incoming calls for clients wanting to make payments allowing more time for
- Allows for working clients and/or family members to pay bills during non-work times.
- Drives traffic to our website by directing clients there to make payments.
- Allows for clients to set up payment plans, check their balance and have control over their costs of their healthcare
- Ability for clients to choose
various methods of payment and change when necessary