The banking industry has become a major force in the healthcare market.
RKB recognizes that this segment looks to become an even larger contingent in the coming years.
Like any newcomers to the healthcare industry, the banking institutions participating in this market may have approached the claim and payment process with a preconceived notion of simplicity. Many have found early on that what appears on the surface to be a simple billing and reconciliation process is in fact a very complex financial transaction with multiple touch-points.
Gaining an understanding of the current revenue cycle for claims submission and payment processing while preparing for the next generation of healthcare industry evolution, namely consumer directed healthcare, will be a daunting challenge to the banking industry. RKB can help.
RKB brings a unique approach to this market segment.
RKB brings a unique approach to this market segment by providing outsourcing technology services that address two key areas of concern for the banking organization and their ability to reach out and touch the healthcare market in a meaningful way:
Managing the lockbox transactions electronically as a conduit between payer, provider, intermediary and banking institution by linking all parties through one single data hub. All transactions meet HIPAA compliance including EOB processing, payment reconciliation and delivery of payment data to providers in a unified presentment format for electronic posting.
RKB can provide conversion of EOB documents and images to HIPAA compliant 835 ERA transactions.