Prospect Introductions & Elevator Pitch

Elevator Speech

For medical providers who are dissatisfied with increased cost, limited functionality, lost revenue, and too many manual processes associated with claims to payments reconciliation lifecycle our offering is a complete claims-to-payment-to-reconciliation solution that accelerates payer payments,  reduces transaction costs, and provides real-time reconciliation and connectivity between providers, payers and banks resulting in higher recognized revenues. 

Unlike large billing companies/clearinghouses or small-niche revenue-cycle companies, we provide a focused, proven and reliable solution that represent a “new generation” of transaction exchange services for claims, data capture, document management, reconciliation, exception analysis and real-time reporting.

Why RKB ?

Maximize your reimbursements. Minimize your headaches
RKB is focusing its efforts on a complete (Revenue) Cycle Management solution after carefully examining the issues confronting providers today. How to improve positive cash flow and/or accelerate the payment process along with providing cash flow forecasting and analysis tools that allow providers to make better business decisions. There is a serious underpayment problem with providers today and reconciling payments, claims and contract arrangements to EOB statements represents a key strategy for the company.
  • Generating and accelerating individual claims which are professionally prepared, accurately coded and submitted  electronically 
  • Persistent follow-up on all claims 
  • Denial Management & Secondary Insurance Submission
  • Creation and mailing of patient statements 
  • Prompt posting of payments 
  • Paper Claims Submission When Required
  • Collection and analysis of patient information 
  • Prompt collection of outstanding receivables 
  • Patient billing questions answered personally and efficiently 
  • Customized monthly statistical reports and spread sheets tracking business activity and productivity 
  • Analysis and recommendations for fee structuring
  •  Internet Access to our complete medical billing system, scheduling program, RCM solutions 
  • ERA & EFT re-association which eliminates fraud and speeds up the time to get a check from the payer deposited
  • Online presentment of the 837 & 835 file in a consistent format that gives you the ability for increased search capabilities along with data mining.

Benefits to Providers

  • Non-intrusive, fast deployment, easy to implement and configure            
  • No more “lost” claims or payments
  • Eliminates Fraud
  • Improves timeliness and accuracy
  • Fully HIPAA compliant
  • Extensible architecture – Growth without re-design with a  Plug and Play frame work
  • No provider support cost
  • Improved relationships
  • Quick scale-up for fast deployment
  • Improved service levels 
  • Accelerated payments--payments processed in less time (days versus weeks/months)
  • Extensive audits & controls -“posting” & “tracking” of all transactions
  • Complete data visibility and reporting
  •  Improved cost savings

Point-of-Service Patient payments

Hello, can I please speak with the Office Manager/ Practice Manager?

Not available: Can you tell me when would be the best time to reach this person? Can I leave a voice mail or is email better?

Available: Hello Ms Smith (example), My name is ____and I am calling with RKB.  We offer you the ability to automate your patient payments at point of service. Enabling you to improve cash flow and provide payment choices to patients while collecting partial or complete amounts owed at the time of service. 

This will improve your efficiency, collections and payment turnaround that enables you to tend to your practice — and your patients. What day would be best to schedule a face to face meeting with a representative from our company? Or take part in one of our weekly informative Webinars.

Automated Collection of Patient Accounts Receivable – Utilize the patient’s preferred payment method, provided at the time of service, to automatically collect patient balances owed.
  • Automated Payment Plan Collection – Establish automated, recurring collection of patient’s remaining balances from their preferred payment method based on pre-agreed payment schedules.
  • Secure Credit Card Information
  • Eliminate Patient Statements 
  • Reduce Cost & Overhead
  • Improve Your A/R

In short, RKB gives you the tools and resources you need to be more proactive, strategic and responsive.

Thanks for your time and have a nice day.

If they are not interested: 
Why do you not want to schedule a demonstration at this time? Can I at least email you the introductory information and try you back at a later time? When would be a good time to follow-up with you?

If they use a competitive solutions that affords patient-Firendly-PAyment options:
They are already looking for and using technology solutions, so ALWAYS offer them to log on for their FREE LISTING on PATIENT-FRIENDLY-PAYMENTS.com

Not only will this help the national patient community at large, it will capture them in the database for future follow-up on other products.